1. WHAT IS A PRIVACY POLICY AND TO WHOM DOES IT APPLY?
1.1. Privacy policy rules (hereinafter referred to as “Rules”) regulate the use of personal data provided by you to UAB AV terminal, legal entity code 300586356 Ežerėlio g. 13, Vievio sen., LT-21364 Elektrėnai
(hereinafter referred to as the “Data Controller”), the principles of collection, processing and storage when you visit the Data Controller’s website https://avterminal.lt (hereinafter referred to as the “Website”), office or social media accounts and perform actions, including, but not limited to: using search options, reading published information, submitting inquiries through the Website and the contact details indicated in the e-mails. email, telephone and social networking, providing and receiving information and/or data of any kind, and purchasing goods/services (collectively, “Services”).
1.2. The Data Controller determines the purposes and means of processing of your personal data, uses natural and/or legal persons to process your personal data on behalf of the Data Controller and in accordance with the instructions of the Data Controller, in compliance with the requirements of the General Data Protection Regulation (hereinafter referred to as the “GDPR”), the Law of the Republic of Lithuania on Personal Data Protection, as well as the requirements for the processing of personal data stipulated by other legal acts.
1.3. Persons under the age of 16 may not submit any personal data through the Website or at the Data Controller’s office. If you are a person who is under 16 years of age, you must obtain the consent of your parents or other legal guardians before providing personal information to the Data Controller.
1.4. By using the Website and the Services, the person agrees to these Terms and Conditions, which set out the purposes and methods of collecting personal data, the conditions for processing and storing personal data, the rights of the data subject, etc. If you do not agree to these Terms, you are not entitled to use any of the Data Controller’s Services (website, social media accounts and/or office).
2. HOW DO WE COLLECT AND USE YOUR PERSONAL DATA?
2.1 Your personal data may be collected in the following ways:
2.1.1. when you come to the Data Controller’s office or remotely (by phone, email, etc.) when using the Data Controller’s Services, when you have signed a contract with the Data Controller for the provision of the Services and/or when negotiating the provision of the Services prior to the signing of the contract, when paying for the Services, or when cooperating in any other way;
2.1.2. by submitting opinions, comments, likes, mentions and becoming a follower on the Website and/or social networks owned by the Data Controller (Facebook, Instagram, LinkedIn, etc.);
2.1.3. By contacting the Data Controller directly through the Website via the enquiry/registration form or the contacts provided and/or by sending messages via social media platforms;
2.1.3.1. When you submit an enquiry/registration form on the Website, the Data Controller collects and processes your name, email address, telephone number, the subject and the comment/message you have provided. This personal data is processed on the basis of the consent you have expressed by actively submitting an enquiry/registration form. If you do not provide this personal data, the Data Controller will not be able to respond to your enquiry/registration form on the Website.
2.1.3.2. The retention period for the personal data contained in enquiries/registration forms is 12 months. If a legal dispute is initiated or is likely to be initiated in relation to the enquiry/registration form, the Data Controller may keep the data for a longer period of time until the expiry of the statutory periods of limitation for lodging a complaint or bringing an action, and/or until a final judgment has been delivered.
2.1.3.3. The Data Controller shall only use the data of the person submitting the enquiry/registration form in order to be able to process the enquiry/registration form in a proper and objective manner, to provide the necessary information, to answer questions, or to resolve requests or claims. The Data Controller may also analyse the request data in order to improve the quality of its activities and the quality of the services provided to you, taking into account your opinions and suggestions.
2.1.3.4. Each person providing information to the Data Controller must also comply with the requirements for the protection of personal information: do not include personal data in the title of either the letter or the request; only include in the body of the letter, request, registration or application the amount of personal data that is necessary to achieve the purposes for which the message/request/registration is sent.
2.1.4. cookies are used when browsing the Website on any device, which allows us to identify the specific device on which you have accessed the Website (you can read the Cookie Policy in the Cookie Notice on the home page of the Website);
2.1.5. when you exchange business cards with the Data Controller at meetings or events, or when you provide your contact information when registering for the Data Controller’s events;
2.1.6. coming from third countries.
2.2. Your personal data is collected for a specific purpose and may not be used for any other purpose without a lawful basis or consent. The Data Controller collects and uses personal data for the following purposes:
2.2.1. to provide the Services that you have subscribed to on the basis of a contract with the Data Controller for the provision of the Services (e.g. warehousing) and/or on the Site;
2.2.2. draw up/amend/administer contracts and other documents;
2.2.3. book a time or event based on your email. reservation forms/agreements submitted by you;
2.2.4. register for events (e.g. meetings, etc.)
2.2.5. to ensure that the content of the Website is made available for the preferences you have chosen (language and other preferences and other adaptation of the Website to you (the visitor));
2.2.6. for administrative purposes (to keep a record of registered visitors to the Website content);
2.2.7. for security purposes (e.g. identification of a natural person, identification of a vehicle, etc.);
2.2.8. for marketing purposes, if you have given your explicit consent (you may receive offers from the Data Controller or its partners, or requests to evaluate the quality of the services, by email or phone call). You can opt out of marketing communications at any time of the year by informing the sender by replying to the email. laišką;
2.2.9. For the purposes of selling services (where you are or have been a customer of the Data Controller, we must store personal data and other information in accordance with the legislation in force in the Republic of Lithuania);
2.2.10 for the collection of statistics about the use of the Website;
2.2.10.1. The Data Controller is constantly improving its Website to make it as easy for you to use as possible. To do this, the Data Controller collects data on which information is most relevant to you, how often you access the Website, what browsers and devices you use, what content you read most often, and where you are from. This information is collected by the Data Controller using the automated Google Analytics tool (for more information on the tool, see https://support.google.com/analytics/answer/1012034?hl=lten&ref_topic=6157800 ).
2.2.10.2. You can deactivate the collection of data about you in Google Analytics at any time, as described here: https://tools.google.com/dlpage/gaoptout/ or on this website by clicking on the icon at the bottom left of this page and selecting your CONSENT in the Settings.
2.2.10.3. Access to traffic statistics is available to the Data Controller’s employees and/or companies working in the fields of IT, sales and marketing, who are responsible for analysing this data and improving the Website.
2.2.10.4. For information on the use of cookies to collect statistical information, please refer to Section 7 of this Privacy Policy.
2.2.11. to ensure the smooth operation and security of the website and to troubleshoot problems.
2.2.11.1. The server on which the Website is hosted may also record the requests you make to the server (the address of the website you are accessing, the device and browser you are using, your IP address and the time of access). This data is used for technical purposes only, to ensure the proper and secure operation of the Website and to investigate possible security breaches.
2.2.11.2. Server record data is collected and used by the Data Controller to ensure the technical availability and security of the Website.
2.2.12. Ensuring the smooth running and security of the website and troubleshooting
2.2.13. where we are required to provide information to public authorities in accordance with applicable laws of the Republic of Lithuania.
3. HOW DO WE PROCESS YOUR PERSONAL DATA?
3.1. All your personal data is processed:
3.1.1. on the basis of consent, which is expressed by your active action, i.e. y. by contacting the Data Controller and submitting personal data in various forms, or by other active actions on the Website, on social networks and/or in the Data Controller’s office;
3.1.2. For the pursuit of the legitimate interests of the Data Controller (e.g. to manage and administer the Website, to inform you about the services offered, news, etc.);
3.1.3. to comply with the obligations imposed on the Data Controller by law.
3.2. In accordance with the requirements of the legislation of the Republic of Lithuania, we may process the following data:
3.2.1. personal data (name, surname, date of birth, personal identification number, signature, copies of personal documents, bank account number)
3.2.2. contact details (email addresses, residential addresses, phone numbers, social media accounts)
3.2.3. other data (e.g. vehicle registration number, etc.) that you provide in the context of entering into and performing a service contract with the Data Controller;
3.2.4. personal data which the Data Controller needs to process in order to comply with applicable legal obligations;
3.2.5. other data that we collect from lawful sources in the course of providing the Services.
3.3. All of your personal data is processed only to the extent necessary to ensure the proper preparation of responses to inquiries made on the Website and/or social networking platforms, the provision of the Services in accordance with the contracts for the provision of our services, and for the purposes related thereto, as well as for the purpose of complying with the legal obligations to which the Data Controller is bound.
4. TO WHOM DO WE TRANSFER YOUR PERSONAL DATA?
4.1. We transfer your personal data to the following recipients:
- UAB AV terminal (Administration and provision of services)
- UAB Interneto vizija (server and website hosting services);
- Telia Lietuva, AB (telecommunications and internet services);
- Bitė Lietuva, UAB (telecommunications and internet services);
- “Google Analytics – Google, Inc. (a web analytics service that helps analyse how the Website is used).
5. WHAT RIGHTS DO YOU HAVE UNDER PERSONAL DATA PROTECTION LAW?
5.1. The Data Controller shall ensure the exercise of your rights in accordance with personal data protection legislation. They entitle you to:
5.1.1. to request confirmation from the Data Controller as to whether the Data Controller processes data relating to you and, if it does, to request access to the data processed and the information relating to it;
5.1.2. to request the Data Controller to correct inaccurate, incorrect or incomplete information or to supplement the information used;
5.1.3. request the Data Controller to delete the information that the Data Controller holds about you if it is used unlawfully;
5.1.4. submit a request to the Data Controller to restrict the processing of information held about you – where you contest the accuracy of the data or object to the processing of the data, do not consent to the erasure of your unlawfully processed data, or where you need the data in order to assert, exercise or defend legal claims;
5.1.5. to object to the use of your personal data – where the Data Controller uses your personal data in order to carry out a task carried out in the public interest or in the exercise of a public authority function entrusted to the Data Controller and/or the processing is necessary for the purposes of the legitimate interests of the Data Controller or a third party;
5.1.6. to make a request to the Data Controller to transfer/receive the data that you have provided to the Data Controller in accordance with a contract for the provision of services or with your consent/expression of consent and that are processed by the Data Controller by means of automated means, in a commonly used electronic form;
5.1.7. withdraw the consents given to the Data Controller for the use of information about you – where we use personal data on the basis of your consent;
5.1.8. lodge a complaint with a supervisory authority, in particular in the Member State where you are domiciled or where the alleged infringement of the GDPR took place, and seek judicial remedies.
5.2. In cases where the Data Controller receives a request/enquiry about the data of a specific person, we can only provide the data once we have identified that the interested party is indeed the person whose data is requested. This can be done by presenting a valid identity document in the Republic of Lithuania at the Data Controller’s office;
5.3. All your requests are listed on page 5.1 of the Rules. shall be submitted in accordance with Regulations 5.4. p. using the contact details below. Upon receipt of your request, the Data Controller will promptly implement it (rectify, delete and make available for consultation the personal data collected about you within 1-2 working days and within 20 calendar days, where you request it in writing).
5.4. All requests shall be submitted to the Data Controller in one of the following ways:
- email info@avterminal.lt;
- by registered letter to UAB AV terminal, Ežerėlio g. 13, Alesninkų k., LT-21364 Elektrėnai
- by coming to the office of UAB AV terminal Ežerėlio g. 13, Alesninkų k., LT-21364 Elektrėnai
5.5. If you believe your privacy rights have been violated, you can lodge a complaint with the relevant authority in the EU country where you live. Contact details for such bodies can be found here: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.Q
5.6. You can contact us about the personal data processed by the Data Controller by email. p. info@avterminal.lt
6. MODIFICATION OF THE RULES
6.1 The Data Controller may at any time amend, supplement and update the Terms in part or in full, so we recommend that you check that you are familiar with the current version of the Terms (the date of publication of the Terms is always indicated at the end of the Terms) before you use the Website.
6.2. Amendments or changes to the Rules shall come into force from the date of their publication on the Website.
6.3. If you continue to use the Data Controller’s Website and Services after the addition or modification of the Terms, you will be deemed to have accepted the new version of the Terms.
6.4. If any provision of the Rules is held to be invalid or unenforceable, that provision shall not affect the validity and enforceability of the remaining provisions of the Rules.
7. COOKIES
8. FINAL PROVISIONS
8.1 The controller shall take appropriate technical and organisational measures to ensure the protection of all data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure of, or access to, such data, as well as against all other unlawful forms of processing.
8.2. All notifications relating to the processing of personal data shall be made to the Data Controller in accordance with Regulation 5.4. p. in the ways indicated. The Data Controller shall reply in the same form in which the notification or complaint was received.
8.3. The use of the information contained on this Website (in the form of text or links) is only possible with the written consent of the Data Controller, which can be obtained by contacting the following e-mail address. at info@avterminal.lt
8.4. These Rules are published on 16-05-2024